A Kensington Auto Repair Shop

5

Oddly enough, this review is not about a car repair, but about two very nice people who own and run Allbrand Auto Service. My wife and I were traveling from Boston to Charlottesville VA when our 14 year-old Mercedes broke down on the DC Beltway nearby. AAA towed our car to the shop (also AAA certified), and Gary was quite up front about the extent of the damage and repair which, briefly, was going to be equal to or more than the car was worth. Meanwhile, Debbie was talking to my wife and comforting her in what was a stressful situation. They helped us get a rental car an stayed in the shop long enough (this was on President's Day) for us to come and empty out our car. They also suggested a means of donating our car to charity since we knew then and there that we were going to need a new car. After we got home to Boston and got a new car, Debbie and Gary took care of the donation. This experience convinces me that all customers of Allbrand Auto Service will be treated fairly and sympathetically.

We know how terrible it can be to break down far from home, so we were very happy to help you get…We know how terrible it can be to break down far from home, so we were very happy to help you get back safely. Your compliments here on Yelp really mean the world to us. It's great to hear that we made such an impression on you. Thank you for getting back in touch with us. If you're ever in the area, stop in and say hello. Allbrand Auto ServiceP.S. 'Like' us on Facebook to stay in touch: facebook.com/AllbrandAut…

- Allbrand Auto Service
5

Our family truly appreciates your integrity and hard work and communication during our servicing experience! We always have a positive experience! Thank you. Cil and family

5

Took my Dodge in for brake repair, Gary was super friendly, repair was done in under 2 hours, and I wasn't gouged on the price. Will continue to take my car to Allbrand!

It's great to hear that we could help you fix those breaks, Clifford! Customer service is our passion, so it's great to hear that you think we're doing a good job. If you ever need anything, give us a call!Cheers:Allbrand Auto Service

- Allbrand Auto Service
5

Great experience here - at first, they suspected it just needed a tune-up, but after telling them what happened, they really listened to me and were able to figure out that it was the distributor. Which meant they didn't bilk me for the tune-up in addition to the new part. Had it done within 24 hours. Gary is a nice guy and as long as I'm in the area, I'll take my car there.

5

Super. Thanks

5

Brian was super! Got my car in & out same afternoon. ( even without Gary & Debbie around!!!) Very pleased. Lisa johnstone

5

Awesome as always!

5

As usual, the work was completed in a timely fashion. Thanks, Gary for a job well done.

5

We take our company vehicles here for service because Allbrand Auto is friendly, honest, dependable, and they stand behind their work. (they don't try to up-sell you on every repair like other shops!) We're very happy with their service and highly recommend them.

Friendly, honest, reliable — that's what we're going for, so it's great to hear that we're hitting our mark, Dave. Thank you for the feedback and we'll enjoy serving your company for many years to come. Cheers:Allbrand Auto Service

- Allbrand Auto Service
5

Allbrand Auto Service is the best and I am glad to have them as a Kensington neighbor. They know how much we depend on our vehicles for our business and they are always happy to accomodate us. If you want reliable, honest and excellent service, trust your vehicles with Allbrand. We have never been disappointed.

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